• All bouncers must have a waiver and if under 18, signed by a parent or guardian, which can be completed online in advance.
• Children aged 4 or under must be supervised on the park by a paying adult.

• Children aged 4 or under must be supervised on the park by a paying adult.
• Guests aged 5+ may bounce independently, but must still be supervised by a non-paying adult, at a ratio of 4 children to 1 adult.
• Children must be at least 1.2m tall to use the Big One (slide) and drop pads.

• Yes, all participants need a signed waiver.
• Waivers are valid for 12 months.
• For those under 18, a parent/guardian must sign the waiver.
• Please ensure your wavier is signed in advance so you don’t loose time from your session!

• Pregnant guests are not permitted to bounce for safety reasons.

• For any medical conditions, please consult your healthcare provider before booking

• Maximum weight limit: 18 stone / 114 kg per person.

• Bounce Southwest grip socks are recommended for comfort and hygiene. While not compulsory due to our non-slip surface, they enhance safety.
• No shoes and no bare feet allowed on the inflatables.
• Long sleeves and trousers are recommended to help prevent friction burns.
• Tie back long hair before entering the activity areas.
• No hard or sharp clothing features such as buckles, studs, zips, or toggles.
• Empty all pockets before participating
• Remove all jewellery, Glasses, watches, keys, coins, or any other sharp objects before entering.
• No phones, cameras, food, drinks, or chewing gum are permitted in the inflatable areas.
• Socks available for purchase on-site.

• Glasses are not PERMITTED on the inflatables due to health & safety.

• No, lockers are not available. Personal items are the individuals responsibility.
• You are welcome to leave your shoes in the cubby holes provided in our shoe tent.

A standard session is 90 minutes.

• Yes, especially during weekends and holidays.
• Walk-ins are welcome only if space allows.

• Please arrive 10 minutes early for check-in, waiver verification, and safety briefing.

• Greendale Farm Shop offers a fantastic selection of food, drinks, and cafes. Spectators are welcome to bring their food and drink into the arena.

• Please note that food is not allowed on the inflatables.

• Hot and cold refreshments will also be available to purchase inside the arena from "SLUSH"

• Absolutely! Spectators are welcome in the viewing area. Grab a drink and take a seat!

If we need to close the park due to bad weather, we’ll contact you as soon as possible. You’ll have the option to reschedule your booking for another session or receive a full refund.

• Cancellations must be received at least 24 hours before the Activity to be eligible for rescheduling.

• Bookings are non refundable.

• Weekends and School Holidays
  09:30 – 17:30